Effective Date: April 5, 2025
Welcome to Department of Tea ("we", "our", or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.departmentoftea.com] and use our services to purchase premium tea products.
We may collect the following types of personal information when you interact with our website:
Personal Information: Your name, email address, shipping address, phone number, and payment details.
Account Information: If you create an account, we collect your login credentials and order history.
Device & Usage Data: Information like your IP address, browser type, pages visited, and time spent on the site, collected through cookies and similar technologies.
We use your information to:
Process and deliver your orders
Provide customer support and respond to your inquiries
Improve our website and user experience
Send updates about your orders and occasional promotional messages (you can opt out anytime)
Comply with legal and regulatory requirements
We never sell your personal data. We may share it with:
Trusted Service Providers (e.g. payment gateways, shipping companies, email platforms) who assist in running our business
Government Authorities or regulators if required by law
We use cookies to:
Store your preferences and cart information
Analyze site performance and usage
Improve website functionality and tailor your experience
You can disable cookies through your browser, though this may affect site performance.
We use industry-standard security measures to protect your personal information. However, no online platform can guarantee 100% security.
Depending on your country, you may have rights to:
Access or correct your personal data
Request deletion of your account or data
Opt out of marketing communications
To make such a request, please email us at: info@departmentoftea.com
Our website may link to external sites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of last revision.
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