Terms of service

1. Acceptance of Terms

By purchasing from Department of Tea, you agree to the terms outlined in this Purchase Agreement, along with our Privacy Policy and Terms of Use. Please read all documents carefully before placing your order.

2. Product Information

We make every effort to ensure the accuracy of product descriptions, images, and pricing on our website. However:

  • All products are subject to availability.

  • Packaging and labeling may vary slightly from images shown.

  • We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

  • All prices are listed in [Insert Currency] and include applicable taxes unless otherwise noted.

  • Payment must be completed in full at checkout using accepted methods such as [Visa, MasterCard, PayPal, etc.].

  • We reserve the right to change prices at any time before you place your order.

4. Order Cancellation

Orders can be canceled before they are picked up by the delivery company.
If the order has already been handed to the delivery service, the customer is responsible for the delivery charges, even if the order is rejected upon arrival.

5. Customer Responsibilities

  • Customers are responsible for providing accurate shipping details. We are not liable for lost or delayed orders due to incorrect address information.

  • Please check product ingredients and allergens before use.

6. Limitation of Liability

We are not responsible for any indirect or incidental damages resulting from the use or inability to use our products or website. Always follow proper storage and usage instructions.

7. Intellectual Property

All content on this website, including logos, text, images, and product names, is the intellectual property of Department of Tea and may not be copied or reused without written permission.